Insurance Customer Service Representative
Springfield
Insurance Customer Service Representative
Full Time • Springfield
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Training & development
We are looking for an individual to join our team as an insurance customer service representative. We will train you on the products we sell and the tools you will use to quote and manage accounts. We will provide you will the tools and resources to earn your property and casualty insurance license (if needed). Once your training is complete, you’ll be responsible for sales and service of insurance products to insurance agents and their clients.
A successful candidate will bring the following:
- Excellent communication and customer service skills
- Attention to detail, organization, an ability to multi-task and follow up
· Basic technology and computer proficiency that enables you to navigate computer programs, create and email documents and learn new agency management systems.
· A basic understanding of insurance and insurance concepts and a willingness to learn
- Insurance license is preferred, but not required
- Insurance license is preferred, but not required
This is a full-time, in-office, position located in Springfield, Illinois.
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you’re looking for a career that offers flexibility, job stability, competitive compensation, and more, then you’ve come to the right place!
Big I Illinois 125-year-old trade association that supports independent insurance agents and consumers throughout the state. Our members are agencies that offer property, casualty, life, health and benefits insurance. As independent agents, association members represent more than one company and can offer customers a choice of policies to fit their needs. Big I Illinois advocates for independent agencies and consumers before the Illinois General Assembly and state agencies. Big I Illinois provides education and business products, including professional liability and other insurance programs for insurance agencies.
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Big I Illinois 125-year-old trade association that supports independent insurance agents and consumers throughout the state. Our members are agencies that offer property, casualty, life, health and benefits insurance. As independent agents, association members represent more than one company and can offer customers a choice of policies to fit their needs. Big I Illinois advocates for independent agencies and consumers before the Illinois General Assembly and state agencies. Big I Illinois provides education and business products, including professional liability and other insurance programs for insurance agencies.
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This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to the Independent Insurance Agents of Illinois Association.
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Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)